FAQs
Do you offer free shipping?
Yes. Your order enjoys free shipping within the United States. Orders are typically shipped within 48 hours after payment is completed. For other countries or regions, shipments will be dispatched from the factory. Please confirm the exact delivery time with customer service.
How long does delivery take?
U.S. orders are delivered in 3-7 business days to the 48 contiguous states.
No shipping to Hawaii, Alaska, or U.S. territories.
Other regions ship directly from our factory.
No shipping to Hawaii, Alaska, or U.S. territories.
Other regions ship directly from our factory.
How can I track my order?
Once your order ships, you will receive a Shipment Confirmation email with tracking details.
Do you offer returns?
Yes. We provide a 30 day return policy for items with quality issues.
Who covers the return shipping cost?
For quality related issues. We provide a return shipping label and you will not be charged.
For non quality related returns. Returns are not accepted or the customer must cover the shipping cost.
For non quality related returns. Returns are not accepted or the customer must cover the shipping cost.
Comprehensive Warranty Coverage
Enjoy up to 2 years of warranty on all cleaning machines.
For more information, please refer to the policy terms in the Service section.
For further assistance, reach out to our online support or email us at: [email protected].
For more information, please refer to the policy terms in the Service section.
For further assistance, reach out to our online support or email us at: [email protected].


